PROPERTY MANAGEMENT COMPANY REALIZES SAVINGS AND ENHANCES IMAGE WITH PDSPECT
Client
"The redundancy of the manual paper process was inefficient and taking resources away from their primary duties. The speed with which the analysis was conducted was almost inconceivable compared to the previous process. What used to take 2-3 days now literally takes 3 minutes. If you are considering changing or implementing an inspection process, I highly recommend that you contact the staff at PDspect. They took the time to learn our needs and then developed a solution to meet our needs."
Drucker & Falk LLC
Situation
Real estate management firm Drucker and Falk, LLC, (D & F) provides due diligence inspections to ensure the value of multi-million dollar assets such as apartment communities. They felt that their inspection process was cumbersome and outdated and wanted to upgrade with inspection software. D & F wanted a software package that would reduce back-end analysis and reporting time, use standardized input, deliver the reports on site, and insure the accuracy of the finished report. They also wanted to have a program that was fully functional yet easy to learn and use.
Solution
PDspect provided Drucker & Falk with a software solution that allowed them to customize forms exactly the way they wanted them. Their inspectors were able to conduct inspections and produce reports with one brief training session. Within a very short time, they were conducting on-site inspections and producing reports superior to their initial expectations, and in a fraction of the time and cost of the previous method.
Results
Drucker & Falk has achieved significant results with this program, including:
- Increased efficiency and profits
D & F is now producing on-site reports with lower costs and less duplication of effort. Inspector training took less than an hour and back-end analysis time was decreased from 2-3 days to literally minutes. - More control and less opportunity for error
D & F can "lock" their forms, thus insuring consistency and decreasing the opportunities for human error. - Results that are more immediate and accurate
D & F is now producing on-site reports that are clear, consistent, and accurate. Clients can view the reports almost as soon as the data is gathered. This quality and immediacy is greatly valued by their clients and gives D & F a definite competitive advantage.